Microsoft To Exclude Voice Chat Between Xbox One And 360

Microsoft chat

                Microsoft support

Of late, Microsoft have introduced many advanced modifications in Xbox, and thus plan to expand its territory to the field of entertainment as well. Xbox Live offers an array of options for the users, including Xbox Music, video chat, offline chat, etc. However, recently, Microsoft declared that the service of voice chat would not be available between Xbox 360 and Xbox One. It was also announced that the new console would be able to function without the Kinect attached, which is quite different from what it used to be in the earlier versions.

It is therefore true that from now onwards, the user would not be able to do voice chat between the Xbox 360 and the Xbox One gaming consoles. There are various technical reasons that are said to be responsible for this. One of them the sound quality, as stated by Marc Whitten, Chief Xbox One platform architect. According to sources, “Even though friends will be able to see each other’s presence on Xbox Live, voice chat would not be supported between the Xbox 360 and Xbox One consoles. We do not support voice chat between the two systems. You will still be able to send and receive text messages to friends on both systems, however. While contacting the Microsoft chat support, the technicians give an accurate explanation of the available features in Xbox Live.”

Video chat

                Microsoft Windows

It is quite clear that Microsoft is now planning to move out of its forte and is now intruding into other areas of entertainment as well. Rather than just being the world’s largest software manufacturer, Microsoft is now focusing on linking the gaming consoles with the world of entertainment, thus being a complete entertainment media solution. However, users would definitely be surprised by the decision by Microsoft to exclude the services of voice chat between the Xbox 360 and Xbox One gaming consolers. Microsoft chat support has stated several cases where the users have called to access this service and been left unsatisfied.

The sound quality aspect that Whitten mentions refers to the improvements that Microsoft has made in improving audio chat on the Xbox One. Whereas the Xbox 360 headset worked with 16kHz downstream / 8kHz upstream at 14-bit compressed, the Xbox One’s headset, which would be included in the box with the console, streams 24kHz audio at 16-bit resolution uncompressed, both upstream and downstream.

Hence, although Microsoft has decided to include more features in Xbox to retain users, the decision to exclude the voice chat service seems to have backfired.

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