Windows Vista operating system comes with an in-built diagnostic system capable of detecting and resolving common issues. If you are encountering unsolvable problems with the OS, you can make use of the “Problems Reports and solutions” feature to get help from an expert. This article contains instructions for doing the same.
Tech support instructions
Follow the instructions mentioned below and you will be able to report Microsoft problems with Windows Vista.
- Start out by making sure that your Windows Vista operating system has the permission to transmit an error report to Microsoft via internet. To do this, click on the Windows “Start” button, select “Control panel” from the start menu, click on the option “System and Maintenance”, choose “Change Settings” and then click on the option “Advanced settings” for ensuring that the problem reporting feature is enabled.
- You can report the error directly from the error message dialog box. If the error-reporting feature is enabled, you can send the error notifications to Microsoft.
- Make sure that your system is configured to retrieve solutions for the reported problems. To do this, click on the “Start” button located on your desktop, select “Control Panel” and then click on “Systems and Maintenance”. Select the option labeled “Reports and solutions”, click on “Change Settings” and then activate the “Check for solutions automatically” box.
- Go to the “Problem Reports and solutions” center for checking solutions and viewing your problem history. Once you have reported the problem you are facing in your Windows Vista operating system, you will be able to find the history of all
reported problems along with available solutions within control panel, under the “System and Maintenance” link. To see the details about the reported problem, all you have to do is to click on the option “View Problem History”.
- It is possible to notify Microsoft directly about the Windows Vista bug. Your submission needs to be clear and detailed. It is recommended to include an OneCare support log. To create it, double click on your “Local Disc”, navigate to “Program files”, and locate the folder titled “Microsoft Windows OneCare Live folder”. Now find the file labeled “OneCaresupport.exe”, double click on it, and hit the “Ok” button. After that, attach the “OneCareSupportData.zip” file located in the root directory of your main hard drive.
That is all with the information about reporting Microsoft problems with Vista. Have a good day!